Refund policy

While we are confident that you will be delighted with any product that you purchase from us. If you are unhappy with the contents of your order please contact us in the first instance.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

To start a return, just go to our contact page and tell us the exact issue so we can begin the return/refund process.

You can always contact us for any return questions.

We do not cover the postage cost of items returning to us for exchange or refund, unless the item is faulty.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you received the wrong item so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us a video asap. So we can get the issue fixed for you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Thank You.